Disclaimer

Disclaimer

Last updated: 30 October 2025

Who We Are

Heart Centred Support Pty Ltd, trading as Twinkling of the Soul, was founded by trauma-informed counsellor Geoffrey Clow in collaboration with his late partner and survivor Georgie Bailey, whose lived experience and insights shape everything we do.

We are a social enterprise structured so that funds from paid services support free and low-cost support for people who cannot afford them. We believe robustly that no one deserves to live under control…. whether by an abusive partner, oppressive systems, or institutional failure to act.

Based in Australia, we work with people and organisations worldwide. We provide trauma-informed counselling and organisational training, publish recovery resources, and advocate persistently for systemic change…. particularly when police, courts, and other systems fail to adequately recognise and respond to coercive control and narcissistic abuse.

 

About This Website

This website provides information and services related to trauma, abuse, and recovery. Some content may be triggering, particularly if you’re currently in an unsafe situation or early in your healing journey. Please prioritise your safety and wellbeing.

Digital Safety: If you’re currently experiencing abuse, your internet use may be monitored. Consider browsing in private/incognito mode, or from a device your abuser cannot access. Visit the eSafety Commissioner (esafety.gov.au) for guidance on safe browsing.

 

Support We Provide

We provide trauma-informed, person-centred counselling and heart-centred support for individuals navigating abuse, trauma, and profound loss, specialising in:

  • Coercive control recovery
  • Family court abuse support
  • Trauma recovery counselling
  • Family & childhood abuse support
  • Workplace & institutional trauma support
  • Deep grief support for life-changing loss

 

Services are delivered through online sessions, telephone support, therapeutic email support, courses, digital guides, and downloadable tools.

 

Information Only — Not a Substitute for Regulated Services

All content and services offered through this website are for general informational and emotional-support purposes only.

We do not provide:

  • Psychological diagnosis or clinical mental health treatment
  • Medical treatment or medical advice
  • Legal, financial, or crisis services

 

Our work supports your wellbeing and healing journey — it does not replace regulated professional care where those services are needed. We work collaboratively with you to support your healing, respecting your autonomy and pace throughout.

 

Not a Crisis Service

If you are in immediate danger or experiencing a mental health crisis, contact emergency services or a crisis hotline in your region immediately.

Below are crisis contacts for several countries. If your country is not listed, please contact local emergency services or visit the international directories at the end of this section.

Australia

  • Emergency services: 000
  • Lifeline: 13 11 14
  • 1800RESPECT (domestic violence): 1800 737 732

 

United States

  • Emergency: 911
  • Suicide & Crisis Lifeline: 988
  • Domestic Violence Hotline: 1-800-799-7233 (SAFE)

 

United Kingdom

  • Emergency: 999
  • Samaritans (24/7): 116 123
  • National Domestic Abuse Helpline: 0808 2000 247

 

Canada

  • Emergency: 911
  • Talk Suicide Canada: 1-833-456-4566
  • Domestic Violence Hotline: 211 (national info line)

 

New Zealand

  • Emergency: 111
  • Lifeline: 0800 543 354
  • Women’s Refuge Crisis Line: 0800 733 843

 

Ireland

  • Emergency: 112 / 999
  • Samaritans Ireland: 116 123
  • Women’s Aid: 1800 341 900

 

Germany

  • Emergency: 112
  • Telefonseelsorge (crisis line): 0800 111 0 111 or 0800 111 0 222
  • Violence Against Women Helpline: 08000 116 016

 

France

  • Emergency: 112
  • SOS Suicide Écoute: 01 45 39 40 00
  • Violences Femmes Info: 39 19

 

Netherlands

  • Emergency: 112
  • Suicide Prevention: 0900 0113
  • Veilig Thuis (domestic violence): 0800 2000

 

Spain

  • Emergency: 112
  • Suicide Prevention: 024
  • Gender Violence Helpline: 016

 

Italy

  • Emergency: 112
  • Telefono Amico (crisis line): 02 2327 2327
  • Anti-Violence Number: 1522

 

Sweden

  • Emergency: 112
  • Mind Suicide Line: 90101
  • Women’s Helpline (Kvinnofridslinjen): 020 50 50 50

 

Norway

  • Emergency: 112
  • Mental Helse (Mental Health): 116 123
  • Krisesentersekretariatet (crisis centers): 22 40 00 20

 

Denmark

  • Emergency: 112
  • Livslinien (suicide prevention): 70 201 201
  • Danner Crisis Line: 33 13 10 12

 

Belgium

  • Emergency: 112
  • Suicide Prevention Center: 1813 or 02 649 95 55
  • Domestic Violence: 1712

 

Poland

  • Emergency: 112
  • Helpline for Adults in Mental Crisis: 116 123
  • Blue Line (domestic violence): 800 120 002

 

South Africa

  • Emergency: 10111
  • Suicide Crisis Line: 0800 567 567
  • GBV Command Centre: 0800 428 428

 

India

  • Emergency: 112
  • AASRA Suicide Prevention: 91-22-27546669
  • Women’s Helpline: 181

 

Singapore

  • Emergency: 999
  • Samaritans of Singapore: 1767
  • AWARE Women’s Helpline: 1800 777 5555

 

International / Global Directories

  • Finding a Helpline (global database): findahelpline.com
  • Suicide Stop (global directory): suicidestop.com/online
  • Befrienders Worldwide (crisis lines by country): befrienders.org
  • Women’s Aid Global Network: womensaid.org.uk/international-directory

 

Please seek crisis support before engaging with this service.

 

No Professional-Client Relationship From Website Use

Reading this site, downloading content, or contacting us does not create a therapeutic or counselling relationship.

Email inquiries are responded to as general information only until a formal booking is made.

A professional relationship is formed only when you book a service and receive written confirmation.

 

Personal Responsibility

By using this site, you acknowledge responsibility for your own decisions, actions, and wellbeing.

Emotional discomfort, difficult feelings, and triggering can occur naturally in recovery work. These experiences are not evidence of harm, malpractice, or grounds for refund. They are often important signals that healing work is touching something real and significant.

 

External Links

External resources may be mentioned for convenience. We are not responsible for the content or policies of external sites.

 

Intellectual Property

All content is the property of Twinkling of the Soul unless otherwise credited. Reproduction requires prior written consent.

 

Jurisdiction

This service operates from Australia and is governed by Australian law.